AI Assistants Supply Chain Operators Can Trust
Sahyadri Farms operators needed answers on inventory and dispatch without waiting on a BI queue. We grounded an AI assistant in live supply chain data with AURA orchestration and human escalation.
The challenges
Domain problems in logistics & supply chain that block production outcomes.
01
Tribal knowledge in heads and chats
Critical dispatch and inventory rules live in WhatsApp threads and senior operators — not systems.
02
Generic chatbots fail ops
Without live stock and dispatch tools, assistants invent answers that break trust on the floor.
03
Peak-season pressure
Harvest and festival peaks multiply questions when the people who know the answers are busiest.
Our capabilities
Concrete building blocks for this domain — engineered for production, not demos.
Grounded Q&A
Answers tied to SOPs, SKUs, and facility rules — with citations.
Live inventory tools
Stock and lot lookups before recommendations ship.
Dispatch context
ETA, route, and proof-of-delivery status in-thread.
Exception playbooks
Guided workflows for spoilage, shortage, and reroute scenarios.
AURA agents
Multi-step agent flows for complex operational questions.
Evaluation suites
Regression tests when catalogs, routes, or policies change.
Operators getting live answers — not another chatbot.
Sahyadri supply chain teams needed inventory and dispatch answers grounded in ERP and WMS data. AURA-orchestrated assistants with tool calls and human escalation replaced tribal knowledge in chat threads.
See the assistant in productionWe have the best approach
A proven path from discovery to an operated system — so teams own outcomes in production, not just a handoff deck.
Ingest SOPs and map role-based retrieval.
Connect inventory, dispatch, and procurement systems.
Launch with human-in-the-loop review on one facility.
Expand sites, reduce escalations, measure time-to-answer.
How Aqeeq serves logistics & supply chain
Practical answers about how we engage, integrate, and operate in this domain.
We ground assistants in SOPs and live ERP/WMS tools, orchestrate with AURA, and keep humans in the loop when confidence drops — so floor teams get answers they can trust.
Inventory, dispatch, and procurement systems via audited tool calls, plus RAG over operational knowledge with role-aware access.
Pilot one facility with human-in-the-loop review, measure time-to-answer and escalations, then expand sites once operators trust the answers.
Ready for a supply chain assistant your floor team will trust?
Bring a sample of the questions ops asks today — we will map retrieval, tools, and where humans stay in the loop.