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Aqeeq Technologies
AI Assistants

Customer Support AI That Resolves — Not Just Responds

We engineer AI support systems grounded in your policies, product data, and order systems — with confidence scoring, human escalation, and production monitoring.

Our capabilities

Concrete building blocks for this domain — engineered for production, not demos.

RAG-Grounded Answers

Policies, FAQs, and product data with permission-aware retrieval.

Live System Access

Order lookup, inventory checks, and CRM updates via tool calls.

Confidence Scoring

Low-confidence answers route to human agents automatically.

Omnichannel

Web chat, WhatsApp, email triage, and ticketing integration.

Evaluation Pipeline

Golden datasets updated when policies or products change.

Cost Controls

Model routing and token budgets per workflow.

Ready to take the next step?

Tell us about your stack and constraints — we will outline a clear path forward.