ShopLinx — Enterprise WhatsApp Commerce Platform
Sell, support, and retain customers inside WhatsApp — at enterprise scale. Catalog, cart, checkout, payments, CRM, and AI support in one platform. Meta Technology Partner. 10,000+ daily transactions. 99.9% uptime.
10,000+
Daily transactions
99.9%
Platform uptime
70%
AI support resolution
The problem it solves
Retailers treat WhatsApp as a manual inbox until peak traffic breaks it. ShopLinx turns messaging into a production commerce channel — not a collection of integrations held together with scripts.
Capabilities
WhatsApp-Native Catalog & Cart
Full catalog with variants, pricing, and stock — browsable in-thread.
In-Thread Checkout & Payments
UPI, GCC gateways, and card processors with status in the same conversation.
AI Customer Support
RAG-grounded agents with order context and human escalation.
Unified CRM
Customer profiles across WhatsApp, web, and in-store.
Multi-Tenant Architecture
Multiple brands and regions on shared infrastructure with data isolation.
High-Concurrency Engine
Peak-traffic architecture with queue management and auto-scaling.
Ready to move from pilot to production?
Start with a conversation grounded in engineering reality.